Reviews & Testimonials


Reviews and Testimonials for Craters & Freighters New Orleans

Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.

What do our clients think of our services? Check out what they have to say.

If It can be Moved, We Move It

In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.


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  • May 5, 2022
    Jessy Van de Velde
    Based in Europe and never in the US feels really comfortable to rbe able elieve on the professional and friendly services of Craters and Freighters. Thanks Jim Jessy
  • May 4, 2022
    Graham F
    Unsurpassed professionalism and expert packaging of the highest order. Great attention to detail and top quality materials. They packed my painting as if their lives depended on it. That’s good enough for me ! Thank you Jim.
  • March 13, 2022
    Ron, C.
    If you need crating done,, there is absolutely no other place to go! Jim, Jimmie, and their team are amazing. I have a gift plaque that is very large, top-heavy, -and would not fit into any standard shipping containers that I could find. This item is very unique and has significant sentimental value, so I was very concerned about the move from New Orleans to Cambridge, MA and making sure it would survive the trip. I reached out to them to ask if they could do it, and it was very short notice. A few other companies had fallen through, so when I contacted Jimmie I was asking for less than a week's turnaround. Not only did they come through, their work is fantastic. My plaque made it here safely, and the crate is reusable for my future moves. And the price?! Well, trust me when I tell you, you won't beat it anywhere else, unless you settle for lower quality. Thank you Jim, Jimmie, and team. I am grateful for the service you provide, and for helping me! I hope to find you in business helping others for the next 20+ years!!!
  • March 11, 2022
    David M
    We were totally impressed with the packing and crating of a three by four foot antique portrait in a large plaster frame and a antique music box, both from 1890’s. They arrived in California from New Orleans in excellent shape. It’s a real tribute to Craters & Freighters, Many thanks.
  • January 10, 2022
    Tim D.
    Don’t normally proved feedback but I must express my gratitude for the service and professionalism of Craters & Freighters. They expertly packaged and shipped my parcel to the UK and it arrived days before I thought it was going to.
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“Many of our servers cost more than $400,000. Craters & Freighters comes to our site to pick them up, pack and crate them, track their travels and take care of things at the other end. When our clients see a Craters & Freighters box arrive at their site, they see the quality packaging and attention to detail that they would expect from us.” –West Corporation


“The way that you and the rest of the employees in your office handled our shipment was impeccably professional throughout the whole process—pricing quotes, insurance, scheduling pickup, packing/crating the items, and securing transport for two delivery locations on opposite sides of the country.” –Megan Ball


“I buy, sell and ship antiques all over the world and deal with shipping companies every few days. I know it sounds over the top but they are the best I have ever dealt with. It felt like I was talking to a friend that truly cared about me and my concerns; this is something I have never felt from a shipping companies employees before. Craters & Freighters Corporation is the top of the industry and can be trusted to handle any shipping needs.” –Carleton


“You and your staff were absolutely awesome! Your providing me with the pictures of the unit taken during the uninstall process helped me immensely. It enabled me to hire the proper company to install the unit and will assist greatly during the reinstallation process. The level of service received by your company is above what a freight company normally provides! Also, when we had a last minute change to the ship to address, your staff accommodated the request at a reasonable price without interruption to the delivery date. Thank you for the professional, high quality service you provided.” –Debbie S.


“Craters & Freighters people were on-site, pleasant and, very importantly, on time. Craters & Freighters handled my antiques with special care knowing how sensitive the paint was and the impact any scratch could make on the final value. The furniture was delivered on schedule. Craters & Freighters unpacked the crates with the same attention to detail they had exhibited when they built and packed the original crates. There was not a scratch, dent or mark. As a matter of fact, there wasn’t even a speck of dust on either of them. They were perfect!” –Americana Antique Dealer