Reviews & Testimonials


Reviews and Testimonials for Craters & Freighters New Orleans

Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.

What do our clients think of our services? Check out what they have to say.

If It can be Moved, We Move It

In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.


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  • January 10, 2022
    Tim D.
    Don’t normally proved feedback but I must express my gratitude for the service and professionalism of Craters & Freighters. They expertly packaged and shipped my parcel to the UK and it arrived days before I thought it was going to.
  • December 30, 2021
    Jimmie, you and your crew made it possible - easy even - for my sister and me to deal with the difficulties, both practical and emotional, of emptying our childhood home. You will recall that this was no ordinary move, since our father had amassed art collections fragile and valuable. The care you took in the wrapping and packing, the patience you exhibited in working with us, and the follow up - keeping track of the exceedingly complicated triple move (there must have been over 200 boxes going to three different locations, ultimately) was exemplary. I think it’s fair to say, we could not have done this without you, and I doubt that anyone else could have equalled, let alone bettered, your attention to detail and care.
  • December 9, 2021
    Hollihan, J
    Craters and Freighters New Orleans shipped up to us in New England a delicate pair of 1810 New York card tables we bought at Neal's auction. Their crating design was spare and absolutely brilliant; the result was the tables arrived with no damage or otherwise; a tough assignment done perfectly. Couldn't ask for more, and we're antique furniture specialists, so very knowledgeable about what's done right and what's not.
  • October 31, 2021
    David T
    Craters & Freighters of New Orleans has been my 'go to' for a number of years. To the point I feel we are an 'extended family'. I've lost track of the number of antiques (some fragile, some bulky, some heavy) they have picked up. packed, and shipped to me in Tennessee. My home and I are happier because of their excellent customer service!
  • October 29, 2021
    Peggy W.
    This is the 2nd time Craters & Freighters have shipped me something from an auction in New Orleans to Nova Scotia. The first time, when I had never done this before, I was nervous about my fragile items being safe, and I needn't have worried. They arrived perfectly packed, on time and with no fuss. The prices were reasonable, even with a translation into Canadian currency. Jim was friendly and helpful on the phone, and I would definitely use them again. Thanks, Craters and Freighters for your superior service!
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“Many of our servers cost more than $400,000. Craters & Freighters comes to our site to pick them up, pack and crate them, track their travels and take care of things at the other end. When our clients see a Craters & Freighters box arrive at their site, they see the quality packaging and attention to detail that they would expect from us.” –West Corporation


“The way that you and the rest of the employees in your office handled our shipment was impeccably professional throughout the whole process—pricing quotes, insurance, scheduling pickup, packing/crating the items, and securing transport for two delivery locations on opposite sides of the country.” –Megan Ball


“I buy, sell and ship antiques all over the world and deal with shipping companies every few days. I know it sounds over the top but they are the best I have ever dealt with. It felt like I was talking to a friend that truly cared about me and my concerns; this is something I have never felt from a shipping companies employees before. Craters & Freighters Corporation is the top of the industry and can be trusted to handle any shipping needs.” –Carleton


“You and your staff were absolutely awesome! Your providing me with the pictures of the unit taken during the uninstall process helped me immensely. It enabled me to hire the proper company to install the unit and will assist greatly during the reinstallation process. The level of service received by your company is above what a freight company normally provides! Also, when we had a last minute change to the ship to address, your staff accommodated the request at a reasonable price without interruption to the delivery date. Thank you for the professional, high quality service you provided.” –Debbie S.


“Craters & Freighters people were on-site, pleasant and, very importantly, on time. Craters & Freighters handled my antiques with special care knowing how sensitive the paint was and the impact any scratch could make on the final value. The furniture was delivered on schedule. Craters & Freighters unpacked the crates with the same attention to detail they had exhibited when they built and packed the original crates. There was not a scratch, dent or mark. As a matter of fact, there wasn’t even a speck of dust on either of them. They were perfect!” –Americana Antique Dealer